1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Custom or bulk orders may require additional processing time.
2. Shipping Methods & Estimated Delivery Times
We offer both domestic and international shipping. Estimated delivery times vary based on location:
📍 Domestic Shipping (Within [Your Country])
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
🌍 International Shipping
- Standard Shipping: 7-14 business days
- Express Shipping: 4-7 business days
Delivery times are estimated and may be affected by customs processing or unexpected delays.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping is available for orders above [Minimum Order Value] (if applicable).
4. Tracking Your Order
- Once your order is shipped, you will receive an email with a tracking number.
- Use the tracking link provided to monitor the status of your shipment.
5. Customs & Duties (For International Orders)
- International shipments may be subject to customs duties and taxes, which vary by country.
- Customers are responsible for any additional charges imposed by their local customs office.
6. Address Accuracy & Delivery Issues
- Please ensure that your shipping address is correct at checkout. Leva Turban is not responsible for orders delivered to incorrect addresses provided by the customer.
- If your package is lost or delayed, please contact the shipping carrier first. If you need further assistance, reach out to us at raghad_appas@hotmail.com
7. Undeliverable & Returned Packages
- If an order is returned due to an incorrect address or failure to collect the package, the customer will be responsible for reshipping fees.